Shipping And Handling We do not charge for the handling of your order and the Shipping costs are worked out automatically on the sum of you total purchase(s).
The Shipping costs are in bands as follows:
£3.00 - £20.00
£21.00 – £40.00
£41.00 – £60.00
Orders over £60.00 qualify for FREE SHIPPING.
Please be aware that you may be able to add products without increasing your Shipping if you stay within the costing bracket.
Delivery Schedule
PLEASE NOTE: We manufacture your items, please don't assume they are in stock as you are not ordering from a shop. We will deliver your order as soon as the product(s) is manufactured.
The items which are in stock will normally be sent on the next working day from the receipt of payment of your order. Manufacturing a non-stock item or colour combination can take up to 3 business days before being able to despatch.
All items are posted generally posted via Royal Mail on a 2nd Class recorded basis and can take up to 5 working days to arrive with you - please call us if you need a quicker service and we can arrange the upgraded service with you.
You must inform us within three working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of postage is sufficient evidence to establish that goods have been despatched to you.
Refund and Cancellation Policy
Libbys International have selected DNA Payments to manage the processing of payments through our website. DNA Payment’s solutions are trusted and utilised by thousands of businesses, big and small, in nearly all parts of the world.
DNA Payment’s e-commerce solutions are secure and easy-to-use, and have enabled customers to gain access to valuable products and services over the Internet.
With DNA Payment, you are provided with a variety of options for payment for Libbys International products, such as Visa, MasterCard, Switch and all the major credit and debit cards.
Returns and Refunds
We will replace or refund the cost of any products that are returned unused and in good saleable condition within 30 days. Where we cannot repair or replace an item we will offer a full product refund. This does not affect your statutory rights.
We will require products to be returned to us at your own cost. Please note we do not cover return shipping costs under any circumstances.
All refunds are at the discretion of the management.
Cancellations and complaints
You may cancel your order at any time until seven working days after delivery. Should you decide to cancel, all charges to you will be refunded as soon as the goods are returned in merchantable condition.
The Shipping costs are in bands as follows:
£3.00 - £20.00
£21.00 – £40.00
£41.00 – £60.00
Orders over £60.00 qualify for FREE SHIPPING.
Please be aware that you may be able to add products without increasing your Shipping if you stay within the costing bracket.
Delivery Schedule
PLEASE NOTE: We manufacture your items, please don't assume they are in stock as you are not ordering from a shop. We will deliver your order as soon as the product(s) is manufactured.
The items which are in stock will normally be sent on the next working day from the receipt of payment of your order. Manufacturing a non-stock item or colour combination can take up to 3 business days before being able to despatch.
All items are posted generally posted via Royal Mail on a 2nd Class recorded basis and can take up to 5 working days to arrive with you - please call us if you need a quicker service and we can arrange the upgraded service with you.
You must inform us within three working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of postage is sufficient evidence to establish that goods have been despatched to you.
Refund and Cancellation Policy
Libbys International have selected DNA Payments to manage the processing of payments through our website. DNA Payment’s solutions are trusted and utilised by thousands of businesses, big and small, in nearly all parts of the world.
DNA Payment’s e-commerce solutions are secure and easy-to-use, and have enabled customers to gain access to valuable products and services over the Internet.
With DNA Payment, you are provided with a variety of options for payment for Libbys International products, such as Visa, MasterCard, Switch and all the major credit and debit cards.
Returns and Refunds
We will replace or refund the cost of any products that are returned unused and in good saleable condition within 30 days. Where we cannot repair or replace an item we will offer a full product refund. This does not affect your statutory rights.
We will require products to be returned to us at your own cost. Please note we do not cover return shipping costs under any circumstances.
All refunds are at the discretion of the management.
Cancellations and complaints
You may cancel your order at any time until seven working days after delivery. Should you decide to cancel, all charges to you will be refunded as soon as the goods are returned in merchantable condition.